你的饭店健康吗 饭店诊断

Business & Finance, Industries & Professions, Hospitality, Tourism & Travel
Cover of the book 你的饭店健康吗 饭店诊断 by 王伟, 崧博出版事業有限公司
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Author: 王伟 ISBN: 3467563715909
Publisher: 崧博出版事業有限公司 Publication: July 1, 2008
Imprint: 旅游教育出版社 Language: Chinese
Author: 王伟
ISBN: 3467563715909
Publisher: 崧博出版事業有限公司
Publication: July 1, 2008
Imprint: 旅游教育出版社
Language: Chinese
本书以饭店顾问视角,深入饭店咨询诊断与管理评估的核心,阐述咨询流程及关键技术。书中的饭店开业指导与硬件规划,可以帮助饭店投资者做好投资决策;关于饭店组织、服务流程、对话与控制、员工与经理成长等内容,则可以帮助饭店管理者发现日常业务背后的真实,建立系统的思维模式,促成个人成长与饭店经营的永续发展。本书在结合事例重点讲解营销绩效与财务数字诊断之余,还提出了饭店的“卓越经理”与饭店业“优质服务管理”评估的解决方案,为饭店集团甚或饭店行业提升管理品质提供参考。
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
本书以饭店顾问视角,深入饭店咨询诊断与管理评估的核心,阐述咨询流程及关键技术。书中的饭店开业指导与硬件规划,可以帮助饭店投资者做好投资决策;关于饭店组织、服务流程、对话与控制、员工与经理成长等内容,则可以帮助饭店管理者发现日常业务背后的真实,建立系统的思维模式,促成个人成长与饭店经营的永续发展。本书在结合事例重点讲解营销绩效与财务数字诊断之余,还提出了饭店的“卓越经理”与饭店业“优质服务管理”评估的解决方案,为饭店集团甚或饭店行业提升管理品质提供参考。

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