Difficult Conversations (HBR 20-Minute Manager Series)
Business & Finance, Business Reference, Business Communication, Management & Leadership, Leadership, Management
| Author: | Harvard Business Review | ISBN: | 9781633690790 |
| Publisher: | Harvard Business Review Press | Publication: | January 26, 2016 |
| Imprint: | Harvard Business Review Press | Language: | English |
| Author: | Harvard Business Review |
| ISBN: | 9781633690790 |
| Publisher: | Harvard Business Review Press |
| Publication: | January 26, 2016 |
| Imprint: | Harvard Business Review Press |
| Language: | English |
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through:
- Uncovering the root cause of friction
- Maintaining a positive mind-set
- Untangling the problem together
- Agreeing on a way forward
Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through:
- Uncovering the root cause of friction
- Maintaining a positive mind-set
- Untangling the problem together
- Agreeing on a way forward
Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.
