| Author: | Harry Roberts | ISBN: | 9781439118528 |
| Publisher: | Free Press | Publication: | May 11, 2010 |
| Imprint: | Free Press | Language: | English |
| Author: | Harry Roberts |
| ISBN: | 9781439118528 |
| Publisher: | Free Press |
| Publication: | May 11, 2010 |
| Imprint: | Free Press |
| Language: | English |
In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.
In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.
