Strategic Customer Service

Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

Business & Finance, Marketing & Sales, Customer Service, Management & Leadership, Decision Making & Problem Solving
Big bigCover of Strategic Customer Service

More books from AMACOM

bigCover of the book Extreme Teams by
bigCover of the book The Essentials of Finance and Accounting for Nonfinancial Managers by
bigCover of the book Leading at The Edge by
bigCover of the book The AMA Handbook of Project Management by
bigCover of the book The Star Factor by
bigCover of the book High-Tech, High-Touch Customer Service by
bigCover of the book Eat Like a Champion by
bigCover of the book Powerful Phrases for Dealing with Difficult People by
bigCover of the book The Un-Prescription for Autism by
bigCover of the book OtherWise by
bigCover of the book Purpose and a Paycheck by
bigCover of the book The Healthy Workplace by
bigCover of the book In the Shadow of the Dragon by
bigCover of the book This Is How to Get Your Next Job by
bigCover of the book The Power of Charm by
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy