Availability Management 51 Success Secrets - 51 Most Asked Questions On Availability Management - What You Need To Know

Business & Finance

• Author: Joyce Guy
• ISBN: 9781488520013
• Publisher: Emereo Publishing
• Publication: July 12, 2013
• Imprint: Emereo Publishing
• Language: English

There has never been a Availability Management manual like this. Availability Management 51 Success Secrets is not about the ins and outs of Availability Management. Instead, it answers the top 51 questions that we are asked and those we come across in forums, our consultancy and education programs.

It tells you exactly how to deal with those questions, with tips that have never before been offered in print. This guidebook is also not about Availability Management best practice and standards details. Instead it introduces everything you want to know to be successful with Availability Management.

A quick look inside of the subjects covered: IT Service Management and ITIL Working Together Towards Total Customer Satisfaction, ITIL and Data Center, A Short Definition of ITIL Best Practice, ITIL Service Delivery, Service Catalog, Features of an ITIL sample test, ISO9000 ITIL, ITIL v3 Foundation Glossary, ITIL Demo Process: The Jigsaw Diagram, Service Operation Scenario, ITIL : ITIL Service Management Processes can be broken down into 2…., ITIL Categories, ITIL BASED IT SERVICE MANAGEMENT, ITIL compliance supports goals, Service Catalog : Service Level Management Service Catalog Demand Management Financial Management…., IT Infrastructure Library ITIL, Prince2 and ITIL - Making a Difference in the IT Industry, ITIL and IT Service Management, Implementing ITIL, IT Services Service Enablers Processes: Service Level Management Service Asset and Configuration Management, What is ITIL methodology, Why IT Professionals Need IT Service Management Foundation, ISO 20000 BS 15000, Features of Any Standard ITIL Service Delivery Case, Microsoft ITIL, Specialist Training, ITIL Books Download, Sample Questions of ITIL Foundation, Help Desk Glossary, What is so special about ITIL Service Management?, Your ITIL Foundation Coverage, ITIL Made Easy, Capacity Management Activities, This is especially true for regulated industries seeking ITIL compliance, Access Management Relationship with other Processes, Conflict : It supports the organization in planning and executing its business…., All About ITIL Foundation Certificate in IT Service Management, IT support needs to translate these goals into technical goals for the IT organization, IT Services Detailed Objectives/Goals Process: Service Level Management, ITIL In Action: Service Delivery, ITIL Management Release, ITIL Foundation Cheat Sheet, Service Management ITIL, Access Management Triggers and Interfaces, ITIL Managers Case Inputs About ITIL Security Management, ITIL V3 : From Process to Service Life Cycle, Answers for review questions, The Scope of ITIL Best Practices, and much more...